Archive for August, 2010

Do you have a clear offer? This person didn’t

Monday, August 9th, 2010

Just got a telephone call that went like this: Caller -    “Can I speak to Vida Jurisic?” Me -        ”Who’s speaking?” Caller -    ” We do cleaning in your building.” Me -        ” What do you do ? House cleaning, carpet cleaning?” Caller –    “We do carpet cleaning and upholstery.” Why didn’t she tell me [...]